Privacy & Policy

1. Information We Collect

We collect information to provide better services to all our users:

  • Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (processed securely), email address, and phone number.
  • Device Information: We automatically collect certain information about your device, including your IP address, time zone, and some of the cookies that are installed on your device.
  • Support Data: Any information you provide when contacting our 24/7 customer support.

2. How We Use Information

We use the collected data to:

  • Fulfill any orders placed through the Site (including processing your payment information and providing you with invoices).
  • Communicate with you and screen our orders for potential risk or fraud.
  • Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us.
  • Improve and optimize our Store (for example, by generating analytics about how our customers browse and interact with the Site).

3. Cookies

We use cookies to power our Shopify storefront and enhance your experience.

  • Functional Cookies: Necessary for the store to function (e.g., remembering your cart items).
  • Analytical Cookies: To understand how our "innovative solutions" are being discovered by users like you.
  • You can choose to disable cookies through your browser settings, though some features of the store may break.

4. Third-Party Services

We share your Personal Information with third parties to help us use your Personal Information, as described above:

  • Shopify: We use Shopify to power our online store.
  • Payment Gateways: To process secure transactions.
  • Logistics Partners: To ensure your high-quality products are delivered reliably.

5. Data Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. We prioritize "Skill Boundary Detection" in our security, ensuring only authorized processes handle your sensitive data.

6. Customer Rights (DPDP Act Compliance)

As a user in India, you have the right to:

  • Access and Correction: Request a copy of the data we hold or ask us to correct inaccuracies.
  • Erasure: Request that we delete your personal data.
  • Withdraw Consent: You can opt-out of marketing communications at any time.

7. Contact Information

For more information about our privacy practices, or if you would like to make a complaint, please contact us by e-mail at Shivyo2448c@gmail.com or by mail using the details provided below:

Pawan puri devi khera near Telibagh

Lucknow